Lead Quality Guarantee
We stand behind every lead we deliver. If it doesn't meet our quality standards, we replace it — free.
100%
Exclusive Leads
< 60s
Delivery Time
Free
Replacement Policy
TCPA
Compliant
Our Verification Process
Every lead passes through a rigorous six-step verification pipeline before it reaches you.
Consumer Submits Request
A consumer actively seeking insurance fills out a detailed quote request form with verified contact information and coverage needs.
TCPA Consent Verified
Every lead is checked for explicit TCPA-compliant consent. We verify the consumer opted in to receive contact from licensed agents.
Phone & Email Verified
Our system validates the phone number and email address in real time to confirm they are active and reachable before delivery.
Intent & Quality Scored
Each lead is scored for purchase intent using behavioral signals and form completion depth. Low-quality leads are filtered out.
Delivered in Real Time
Approved leads are delivered to you instantly — never batched or delayed. Speed-to-contact is engineered into every delivery.
Replacement Guaranteed
If a lead fails verification after delivery (bad number, wrong info), we replace it free. No questions, no hassle.
DNC Scrubbing Process
We never deliver a lead that violates the National Do-Not-Call Registry. Here is how we enforce it.
Real-Time DNC Scrub
Every phone number is scrubbed against the National Do-Not-Call Registry in real time before a lead is ever delivered to an agent.
Daily Registry Sync
Our DNC database is synchronized with the federal registry every 24 hours, ensuring we always work from the most current suppression list.
Suppression Filtering
Internal do-not-contact lists, prior opt-outs, and client-specific suppression files are merged with the federal DNC list for complete coverage.
Audit-Ready Records
Every scrub decision is logged with timestamp, source, and result — producing an audit trail ready for any compliance review.
Call Recording & QA Process
Every live transfer is recorded, reviewed, and archived — giving you verifiable quality and full compliance documentation.
Two-Party Consent Recording
All live-transfer calls are recorded with proper two-party consent announcements at the start of every call, per state recording laws.
Secure Encrypted Storage
Call recordings are encrypted at rest and stored in a access-controlled vault. Files are retained per client contract and securely purged after.
Dedicated QA Review
A dedicated quality-assurance team reviews a randomized sample of recordings daily to verify script adherence, disclosure, and lead quality.
Dispute & Verification
Recordings are available on request to verify lead intent, resolve disputes, and support compliance audits within 24 hours.
Combined with our 6-step verification pipeline, call recording gives every client a complete, audit-ready chain of custody — from consumer opt-in, through DNC scrub and verification, to the recorded live transfer delivered to your agents.
Free Replacement Policy
No-questions-asked replacements for any qualifying issue
We understand that not every lead will be perfect. That's why we offer a hassle-free replacement policy. If you receive a lead that meets any of the criteria below, simply report it within 48 hours and we'll send you a replacement — completely free of charge.
- Disconnected or invalid phone number
- Wrong contact information provided
- Consumer did not request insurance
- Duplicate lead delivered twice
- Out of your licensed state coverage
TCPA Compliance
Every lead we generate is fully compliant with the Telephone Consumer Protection Act.
Explicit written consent collected from every consumer before delivery
All opt-in timestamps and source URLs logged and available on request
No automated dialing or pre-recorded messages without verified consent
Consumers can opt out at any time — we honor removal requests immediately
Full audit trail maintained for every lead from source to delivery
Ready to Experience Quality Leads?
Join hundreds of agents who trust VibeGenX for verified, exclusive, TCPA-compliant insurance leads.